Delete your Fin-e account
You can permanently delete your Fin-e account from the mobile app: open Life Profile, choose Account Settings, then choose Request account deletion.
Request without the app
If you cannot access the app, email us from the address associated with your account. We will verify ownership before processing the request.
What is deleted
Your account profile, direct identifiers that are no longer required, and user-generated content are deleted or anonymized.
What may be retained
Transaction, tax, fraud-prevention, dispute, and safety records may be retained only when required for legal, regulatory, security, or legitimate recordkeeping obligations. Access to retained records is restricted.
Timing and cancellation
You may cancel an in-app request for seven days before processing begins. We target completion within 30 days and will contact you if a legal hold or unresolved transaction changes that timing.
Questions can be sent to support@fine.tech.