Privacy Policy

Effective date: September 2, 2026

Fin-e is operated by Anuel Energy, Inc. This policy explains how the Fin-e website and mobile app collect, use, disclose, retain, and protect information during the United States and Uganda pilot.

Information we collect

• Identity and account information: name, email address, phone number, user and organization identifiers, profile details, and user-entered address or location labels.
• Health and wellness information: food, nutrition, fasting, sleep, activity, workout, and related goals or notes you choose to record. Fin-e is not a medical device and does not provide diagnosis, treatment, or emergency services.
• Financial and commerce information: expenses, purchase and service history, amounts, fees, refunds, disputes, transfer and payout status, provider identifiers, and receipt images or extracted receipt fields. Stripe handles payment-card and bank credentials through its hosted services; Fin-e does not store full card or bank-account credentials.
• Content: profile and listing text or media, Chat messages, reviews, private feedback, support requests, photos, and files you choose to submit.
• Contacts: your address book stays on your device. If you select someone for a Wallet review draft, only the selected display name may be saved with that draft; Fin-e does not upload your full address book.
• Technical and usage information: browser and device type, app or device identifiers, IP-derived network information, referral source, feature interactions, and diagnostic or security events. The current pilot does not request device GPS location.

How we use information

• To create and manage accounts, authenticate users, and operate Life and Work features.
• To provide Chat, listings, bookings, Wallet records, receipt capture, service payments, Vendor settlement, and customer support.
• To personalize requested recommendations and generate optional AI-assisted output. Content and bounded context used by an AI feature may be sent to the selected AI service provider for that request.
• To prevent fraud and abuse, enforce safety rules, comply with law, troubleshoot failures, and measure or improve app performance.

Service providers and disclosure

Fin-e uses service providers for identity, cloud database and storage, payments, communications, AI-assisted features, app delivery, security, and support. They may process only the information needed to provide their service to Fin-e, subject to their agreements and applicable law.

Information may also be disclosed when you direct a provider or partner handoff, to complete a transaction between participants, to protect users or Fin-e, or when legally required. A third-party site you open is governed by its own privacy policy. Referral links may contain campaign parameters for attribution.

Fin-e does not sell personal information or share mobile information with third parties for cross-context behavioral advertising or their independent promotional use.

Your choices

Health entries, photos, contact selection, Chat, listings, and most commerce features are optional. You may deny camera, photo, or contact permission and continue using features that do not require it. You may edit supported profile and content fields or request account deletion.

Account deletion and retention

You can start permanent account deletion in the Fin-e app from Life Profile → Account Settings → Delete your account, or use our public account-deletion page. You may cancel for seven days before processing begins. We target completion within 30 days.

Account profile data and user-generated content are deleted or anonymized. Transaction, tax, fraud-prevention, dispute, and safety records may be retained only when required for legal, regulatory, security, or legitimate recordkeeping obligations, with access restricted.

Security

Fin-e uses encrypted network connections and access controls appropriate to the information processed. No storage or transmission method is completely secure, so Fin-e cannot guarantee absolute security.

User content and safety

Service conversations provide controls to report content, report a user, and block further messages. Fin-e may screen, restrict, review, or remove abusive, unsafe, fraudulent, or unlawful content.

Age eligibility

Fin-e accounts and relationship, Chat, commerce, health, and money features are for people 18 years and older. Fin-e does not knowingly permit minors to create or use an account.

Policy changes

Fin-e may update this policy as the pilot changes. Material updates will be identified by a new effective date and communicated where required.

Contact

Questions can be sent to support@fine.tech.